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FAQs
Ordering & Shipping
Our ordering process is simple and secure. Once your order is confirmed, we ensure prompt shipping to deliver your handcrafted kids toys safely to your doorstep.
Product Quality
We guarantee that all our toys are crafted with the highest quality natural wood and colors, ensuring the safety of your children during playtime.
Care Instructions
To maintain the quality and longevity of the wood, avoid washing it with water. Instead, clean it with a damp cloth. Avoid exposure to sunlight and do not apply chemicals.
Safety Standards
We adhere to strict safety standards in the crafting process of our toys. Rest assured that your child's well-being is our top priority.
Which wood is used and is there any coating on the product?
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The product is made from Sustainable Recon face plywood and finished with a child-safe, water-based polish.
How to take care of the product for a long run?
To maintain the quality and longevity of the wood, avoid washing it with water. Instead, clean it with a damp cloth. Avoid exposure to sunlight and do not apply chemicals.
If one of the parts gets misplaced/broken, can it be purchased separately?
Yes, if there is transit damage or a missing part, a replacement will be provided when reported within 2 days from delivery. For more details, call or WhatsApp on +61 424665534